Operator Console monitoring
Choose which current tenant queues a user may Listen and Whisper on from the Operator Console.
Tenant admin only
You need the tenant_admin permission to manage Operator Console monitoring access.
Checking access…
Only people in your organization can be selected.
Monitoring access for people no longer in the directory
These grants remain revocable even though the person cannot be selected for new access.
Operator Console monitoring
Choose which current tenant queues this user may Listen and Whisper on from the Operator Console.
Saving signs the user out so the new access applies.
The user also needs Operator Console call controls.
You cannot change your own access.
No queues are currently available for this tenant.